Privacy Policy
Last updated: 29 July 2026
This Privacy Policy explains how AL FAKHER DUBAI collects, uses and protects your personal information when you use our website and order from us in the UAE.
Information we collect
- Contact & delivery details: name, phone number, email and delivery address.
- Order information: the products you buy and your order history.
- Technical data: IP address, device and browser information, and cookie data (see our Cookie Policy).
Because we take payment on delivery (cash or card via POS), we do not collect or store your card numbers on this website.
How we use your information
- To process, confirm and deliver your orders and provide customer support.
- To verify that customers are 18 or over.
- To improve our website and, where you have opted in, to send offers and updates.
- To meet legal and regulatory obligations in the UAE.
Sharing your information
We share data only as needed with delivery/courier partners (to deliver your order) and trusted service providers who help us run the website, and with authorities where required by law. We do not sell your personal data.
Data retention & security
We keep personal data only as long as necessary for the purposes above or as required by law, and we apply reasonable technical and organisational measures to protect it.
Your rights
You may request access to, correction of, or deletion of your personal data, and you may opt out of marketing at any time, by contacting us via our Contact page.
Age
Our website and products are intended for adults 18+. We do not knowingly collect data from anyone under 18.
Changes & contact
We may update this policy; the “last updated” date above shows the latest version. For any privacy question, contact us through our Contact page.
