Privacy Policy - Al Fakher Dubai

Privacy Policy – Al Fakher Dubai

Effective Date: 01/01/2025

At Al Fakher Dubai, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [email protected] and make purchases.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

1.1 Personal Information

✅ Name
✅ Email Address
✅ Phone Number
✅ Shipping & Billing Address
✅ Payment Information (processed securely via third-party payment providers)

1.2 Non-Personal Information

✅ IP Address
✅ Device & Browser Information
✅ Website Usage Data (pages visited, time spent, interactions)

2. How We Use Your Information

We use the collected information for the following purposes:

🔹 To process orders, payments, and deliveries
🔹 To improve website performance and customer experience
🔹 To send order updates, promotional offers, and customer support messages
🔹 To prevent fraud and enhance security
🔹 To comply with legal obligations

3. Data Protection & Security

We implement strict security measures to protect your data:
✔️ Encrypted payment processing via trusted third-party providers
✔️ Secure servers and firewalls to prevent unauthorized access
✔️ Limited access to personal information by authorized personnel only

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These cookies help us:
🍪 Remember your preferences and shopping cart items
📈 Analyze website traffic and improve functionality
🔒 Ensure a secure and smooth user experience

You can disable cookies in your browser settings, but this may affect certain website features.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

🔹 Shipping & logistics partners (for order delivery)
🔹 Payment processors (to securely process transactions)
🔹 Legal authorities (if required by law or fraud prevention)

All third-party partners follow strict data protection policies.

6. Your Privacy Rights

You have the right to:
✅ Access your personal data
✅ Update or correct your information
✅ Request data deletion (subject to legal requirements)
✅ Opt-out of marketing emails anytime

To make a request, contact us at [email protected]